This is a little collaborative effort started by the bloggers at
Dine in or Take Out and Upset Waitress.
Each of the blogs have the same beginning to this story, but each has written their own ending. The bold part below is the same on each blog. What follows in my own ending.
One Christmas eve on the fourth of July, while Santa Clause cooked spare ribs, my uncle Sam delivered presents to all the good little waiters and waitresses. Then we opened for business.
All of the little waiters and waitresses gathered around the rocking chair in the staff room to listen to Mrs. Clause read them a cheerful story of Today's' Specials, Soup DuJour, and 86'd Items. After the story, the little group opened their presents to find new pens & Altoids. After each had tucked their new gear in their aprons, they all trooped out to the front to await the anticipated arrival of the customers.
The customers started to pour in shortly after 12. The wait staff stared in amazement as the dining room started to fill up with elves. All of the tables were crammed with tiny little customers with pointy ears peeking below their stocking caps. Pointy shoes dangled from legs that wouldn't reach the floor.
The waitstaff rushed out to take orders. Hot cocoa and chocolate chip cookies all around!
What?!? No, Cocoa???? No Cookies???? The riot began!
Santa came out of the kitchen to find tables overturned and silverware flying through the air. "What is this?" He boomed. But no one heard him over the commotion.
In a flash, Rudolph arrived to save the day. In his pack was cocoa and cookies. Soon, the porters turned the tables back up, the door servers sat everyone in their seats, and the wait staff arrived with steaming cocoa and gooey cookies.
Every waitress or "food server" knows that our job is not easy, but do the customers? After WAY TOO many years of waiting tables, I finally decided to share some of the unbelievable experiences that I've had. This board is an open venting ground for waitresses, servers, and anyone else in the food service industry.
Wednesday, October 31, 2007
Pretty Good.....
If I ask someone how their meal is, and they say "Pretty Good", I can almost guarantee something is wrong.
Here's the thing, sometimes I'm in the mood to go above and beyond and PRY it out of them, but other times I'm not. If your meal is only "Pretty Good" then you need to help me out a little. Since I can't read your mind, please tell me EXACTLY what is wrong so I can fix it. If it is something I can't fix, I'll let you know, but most problems can be fixed pretty quickly.
Last night I had a customer with a "Pretty Good" meal. I really wasn't in the mood to pry, but it was a slow night and I had to make the most of every tip.
So I asked the obvious, "Only Pretty Good?" With that cheezy little smile on my face...
"Well, this is a really big salad, and you only gave me a little bit of dressing...."
Oh poor you!! Don't whine about it!! Just ask for more!!!
I deal with preschoolers all day, I don't want to deal with them all night, too!
It is company policy to give only one side of dressing, but if you ask for more in a nice voice and say "please" and "thank you" I would be glad to get you more!
Here's the thing, sometimes I'm in the mood to go above and beyond and PRY it out of them, but other times I'm not. If your meal is only "Pretty Good" then you need to help me out a little. Since I can't read your mind, please tell me EXACTLY what is wrong so I can fix it. If it is something I can't fix, I'll let you know, but most problems can be fixed pretty quickly.
Last night I had a customer with a "Pretty Good" meal. I really wasn't in the mood to pry, but it was a slow night and I had to make the most of every tip.
So I asked the obvious, "Only Pretty Good?" With that cheezy little smile on my face...
"Well, this is a really big salad, and you only gave me a little bit of dressing...."
Oh poor you!! Don't whine about it!! Just ask for more!!!
I deal with preschoolers all day, I don't want to deal with them all night, too!
It is company policy to give only one side of dressing, but if you ask for more in a nice voice and say "please" and "thank you" I would be glad to get you more!
Monday, October 29, 2007
Snotty Tissues On the Table?!?!?
WHAT WOULD YOUR MOTHER SAY?!?
Leaving your snotty tissues on the table for me to pick up is gross!!
Leaving your child's snotty tissues on the table for me to pick up is just gross, too!!
I know this is the season for colds and germs and all that grossness, but I don't want to get sick from you!!!
Do you really want me serving your food to you when you come in next week if I have the cold you gave me tonight???
Leaving your snotty tissues on the table for me to pick up is gross!!
Leaving your child's snotty tissues on the table for me to pick up is just gross, too!!
I know this is the season for colds and germs and all that grossness, but I don't want to get sick from you!!!
Do you really want me serving your food to you when you come in next week if I have the cold you gave me tonight???
Waitressing in Heels
I can be such a moron sometimes.
In a rush out the door last week, I actually put on the wrong pair of work shoes.
During the day, I teach preschool - in HEELS. Not uncomfortable heels, but not the kind you would want to be running around a crowded kitchen in, either.
So, I wasn't paying attention to which pair of black shoes I slipped on, and I didn't realize what I had done until I got to work - 25 minutes away from my comfortable safety shoes.
My manager was already shorthanded, so she told me to go out there and be careful. Ummmm.....ok....
One of the other girls felt bad for me - after laughing for almost 30 minutes - and she let me take her early cut. But I still had to waitress for almost 3 hours in 2 inch heels. Not an experience I want to repeat again any time soon. As soon as my back stops aching, I may be able to laugh about this.....
In a rush out the door last week, I actually put on the wrong pair of work shoes.
During the day, I teach preschool - in HEELS. Not uncomfortable heels, but not the kind you would want to be running around a crowded kitchen in, either.
So, I wasn't paying attention to which pair of black shoes I slipped on, and I didn't realize what I had done until I got to work - 25 minutes away from my comfortable safety shoes.
My manager was already shorthanded, so she told me to go out there and be careful. Ummmm.....ok....
One of the other girls felt bad for me - after laughing for almost 30 minutes - and she let me take her early cut. But I still had to waitress for almost 3 hours in 2 inch heels. Not an experience I want to repeat again any time soon. As soon as my back stops aching, I may be able to laugh about this.....
PAID Vacation!!!
Oh Yeah - You read that right - I am a waitress with a PAID vacation!
So working for a huge corporation DOES have it's tiny little benefits...
On October 7, I reached my 5 year mark with the company I work for. That means that I am entitled to a 3 week paid vacation! How exciting, right??? Too bad I only make $2.63 an hour.....
Seriously, for the vacation days, they do pay us minimum wage. Not sure what that is, exactly, but I can guarantee it is still a lot less than what I normally make on any given night. So, I'm not REALLY taking a vacation. I have put in every day off since October 7 as individual vacation days. Which means that I have made approx. $25 per day on every one of my days off!! After taxes and whatever, I may actually have some Christmas shopping money!!
I know, I won't complain because this is actually the first waitressing job I've ever had with this benefit. Instead, I'll just enjoy the extra cash, and maybe a new pair of shoes....
So working for a huge corporation DOES have it's tiny little benefits...
On October 7, I reached my 5 year mark with the company I work for. That means that I am entitled to a 3 week paid vacation! How exciting, right??? Too bad I only make $2.63 an hour.....
Seriously, for the vacation days, they do pay us minimum wage. Not sure what that is, exactly, but I can guarantee it is still a lot less than what I normally make on any given night. So, I'm not REALLY taking a vacation. I have put in every day off since October 7 as individual vacation days. Which means that I have made approx. $25 per day on every one of my days off!! After taxes and whatever, I may actually have some Christmas shopping money!!
I know, I won't complain because this is actually the first waitressing job I've ever had with this benefit. Instead, I'll just enjoy the extra cash, and maybe a new pair of shoes....
Saturday, October 27, 2007
The Constant Complainer
Some people just need to find something to complain about. Doesn't matter how wonderful the situation is, they will still manage to find something.
This case was true the other night when a party of 5 called ahead. We have 4-tops and 6-tops, and we usually put the parties of 5 in a 4-top with a chair at the end. Before we use the chair at the end, we ALWAYS ask if they mind.
The woman who called said they didn't mind, however when they showed up, the man was furious about it! He yelled at her, he yelled at the door server, and he yelled at the manager. Since my 6-top was the next to open up, they were quickly sat in my station. Yippie.
I've actually waited on them before, so I prepared myself for the worst. "Kill 'em with kindness", right?
So, I made sure that NOTHING went wrong with this table. Absolutely NOTHING. But, like I said before, some people need to complain about everything.
His only complaint about dinner? The vegetable dishes were too hot. ARE YOU KIDDING?
"Here, touch them! They'll probably burn your fingers."
OK - If they'll probably burn my fingers, I don't want to touch them, but...
"I'm actually the one who picked the up and put the on the plate. Maybe I just don't have any feeling left in my fingertips."
I thought his wife would choke on her food when I said that. She managed to hide a smile, and he stopped complaining.
She signed the credit card slip at the end. Thanks for the 25% tip!!
This case was true the other night when a party of 5 called ahead. We have 4-tops and 6-tops, and we usually put the parties of 5 in a 4-top with a chair at the end. Before we use the chair at the end, we ALWAYS ask if they mind.
The woman who called said they didn't mind, however when they showed up, the man was furious about it! He yelled at her, he yelled at the door server, and he yelled at the manager. Since my 6-top was the next to open up, they were quickly sat in my station. Yippie.
I've actually waited on them before, so I prepared myself for the worst. "Kill 'em with kindness", right?
So, I made sure that NOTHING went wrong with this table. Absolutely NOTHING. But, like I said before, some people need to complain about everything.
His only complaint about dinner? The vegetable dishes were too hot. ARE YOU KIDDING?
"Here, touch them! They'll probably burn your fingers."
OK - If they'll probably burn my fingers, I don't want to touch them, but...
"I'm actually the one who picked the up and put the on the plate. Maybe I just don't have any feeling left in my fingertips."
I thought his wife would choke on her food when I said that. She managed to hide a smile, and he stopped complaining.
She signed the credit card slip at the end. Thanks for the 25% tip!!
Wednesday, October 24, 2007
Discover Card Strikes Again!!
The couple was nice enough.
The service was exceptional.
They were one of my first tables, so I wasn't busy yet and I was still in a good mood.
The food came out fast and cooked perfectly.
There was nothing wrong with dinner....
$45 bill - $6.50 tip.
Discover Card is an ongoing drama. More Tales Of Discover Card...
The service was exceptional.
They were one of my first tables, so I wasn't busy yet and I was still in a good mood.
The food came out fast and cooked perfectly.
There was nothing wrong with dinner....
$45 bill - $6.50 tip.
Discover Card is an ongoing drama. More Tales Of Discover Card...
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