Some people just need to find something to complain about. Doesn't matter how wonderful the situation is, they will still manage to find something.
This case was true the other night when a party of 5 called ahead. We have 4-tops and 6-tops, and we usually put the parties of 5 in a 4-top with a chair at the end. Before we use the chair at the end, we ALWAYS ask if they mind.
The woman who called said they didn't mind, however when they showed up, the man was furious about it! He yelled at her, he yelled at the door server, and he yelled at the manager. Since my 6-top was the next to open up, they were quickly sat in my station. Yippie.
I've actually waited on them before, so I prepared myself for the worst. "Kill 'em with kindness", right?
So, I made sure that NOTHING went wrong with this table. Absolutely NOTHING. But, like I said before, some people need to complain about everything.
His only complaint about dinner? The vegetable dishes were too hot. ARE YOU KIDDING?
"Here, touch them! They'll probably burn your fingers."
OK - If they'll probably burn my fingers, I don't want to touch them, but...
"I'm actually the one who picked the up and put the on the plate. Maybe I just don't have any feeling left in my fingertips."
I thought his wife would choke on her food when I said that. She managed to hide a smile, and he stopped complaining.
She signed the credit card slip at the end. Thanks for the 25% tip!!
4 comments:
I'm impervious to heat as well!
Our plates come out of the oven so i use a towel to pick them up and serve. I warn "the plates are hot right out of the oven." Do they listen? No and the men are the worst. Have you ever noticed how loud waitresses speak? It's because most people don't listen to us.
Oh, I hope the irony of your title isn't lost on you. Interesting blog none the less.
After years of going back and forth between waitressing jobs, I finally lost the passwords to this blog... But I haven't given up! Or lost my absolute desire to share the JOYS of the restaurant world!!
Join me on the blog I CAN access and will be updating (hopefully!!) far more frequently in the near future!!
It's great to be back... I really need to vent! Waitress4Life
waitressagain.blogspot.com
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