Saturday, November 3, 2007

The Things They Don't Tell You In Training

ALWAYS bring extra napkins to the table ahead of time. Save yourself some trips.

NEVER serve a kid a soup spoon. You'll only have to go back and get a teaspoon.

ALWAYS serve Root Beer Floats in frosty mugs. They will explode if you don't. Put the spoon and straw in the cup before adding ice cream. You can also stir the root beer with a spoon or straw before adding the ice cream to avoid an explosion. ALWAYS serve these with extra napkins.

NEVER look at a martini when you are carrying it. For some reason, when you don't look at them, they are less likely to spill.

NEVER leave a customer eating buffalo wings without a drink.

ALWAYS make a big deal about kid's birthdays. I sometimes put candles in cheeseburgers, fries, etc. Parents eat it up - and they usually tip better for it.

NEVER let them see you sweat. You may be so far in the weeds you'll never get out, but keep that cheezy little smile on and people will forgive you for a few extra minutes in getting their drinks.

ALWAYS serve food first. Even if another table needs drinks. When your food comes up, it takes precidence.

I'm sure I'll think of more - Give me time - and a little more coffee.....

2 comments:

Ex-Restaurant Manager said...

My #1 at a table with munchkins: remove the sugar packet caddy right away. Saves lots of clean-up time when bussing later.

Mr. Diner -Editor of Dinersnation.com said...

Nice blog! I've been reading it for a few days now. Would you want to exchange links?