For those of you who have been following my long running Discover Card saga, you can imagine my shock when I found out about this.
For those of you who may need to catch up:
Look Here
And Here
My mom has never been a 15% tipper. She is a 25-30% tipper. Even before I started waiting tables sooo many years ago, my mom taught me to tip generously. So why does she use Discover Card??
Hmmmmmmmmmmmm...
Thursday, November 29, 2007
Dizzy.....
One of the waitresses I work with is slightly ditzy.
That may be a severe understatement, but I like her a lot because she keeps me laughing. At this point, I know her well enough to point out all her little quirks - and laugh at them with her.
Here are a few of the questions she has asked me since I've known her:
Do we put ice in the iced coffee?
~I told her no.
Are we out of water?
~Only one of the faucets is broken, honey.
How do I order a FROZEN mudslide?
~Press the button that says frozen mudslide...
What is on the Bacon Cheese Burger?
~Bacon & Cheese
Sometimes I wonder how she makes it to work every day...
That may be a severe understatement, but I like her a lot because she keeps me laughing. At this point, I know her well enough to point out all her little quirks - and laugh at them with her.
Here are a few of the questions she has asked me since I've known her:
Do we put ice in the iced coffee?
~I told her no.
Are we out of water?
~Only one of the faucets is broken, honey.
How do I order a FROZEN mudslide?
~Press the button that says frozen mudslide...
What is on the Bacon Cheese Burger?
~Bacon & Cheese
Sometimes I wonder how she makes it to work every day...
Happy Holidays
Tis the season, right?
I once read this article posted in our break room that servers who put smiley faces on their checks as they hand them out make an average of 13% more in tips.
Ok - sounds like an easy way to remind customers that I am a cheerful person and a wonderful waitress as they try to figure out what to leave me.
So I had to give it a try. Just to be an overachiever, I started writing "Thank You" on each check just above the little smiley face.
It may have padded my pocket a little bit, but not too noticibly.
However, for the last week I replaced the "Thank You" with "Happy Holidays", and that is a jackpot! Every night I've worked has averaged 25-30% in tips!
Maybe I'll just write "Happy Holidays" year round!!
I once read this article posted in our break room that servers who put smiley faces on their checks as they hand them out make an average of 13% more in tips.
Ok - sounds like an easy way to remind customers that I am a cheerful person and a wonderful waitress as they try to figure out what to leave me.
So I had to give it a try. Just to be an overachiever, I started writing "Thank You" on each check just above the little smiley face.
It may have padded my pocket a little bit, but not too noticibly.
However, for the last week I replaced the "Thank You" with "Happy Holidays", and that is a jackpot! Every night I've worked has averaged 25-30% in tips!
Maybe I'll just write "Happy Holidays" year round!!
Wednesday, November 21, 2007
Dear Table 67,
It was so wonderful to wait on you tonight!
I really enjoyed all of the exercise I got while running back and forth to get everyone a refill at a different time.
I was so excited that you found the extra napkins I gave you after I returned with another stack.
And don't worry about that chocolate milk spill on our brand new carpet! That's why we have a night cleaning crew!
I hope you enjoy the drink menu and salt and pepper shakers that were missing when you left. Don't worry, we keep plenty of these around, just in case the customers should need one for their homes!
And don't mention all those desserts I made you. I had so much fun at the dessert station making all SEVEN that I can barely write this without getting all giggly!
And best of all thank you so much for the thoughtful tip. The $9 on $95 will be well spent as my mortgage is almost due!
I really enjoyed all of the exercise I got while running back and forth to get everyone a refill at a different time.
I was so excited that you found the extra napkins I gave you after I returned with another stack.
And don't worry about that chocolate milk spill on our brand new carpet! That's why we have a night cleaning crew!
I hope you enjoy the drink menu and salt and pepper shakers that were missing when you left. Don't worry, we keep plenty of these around, just in case the customers should need one for their homes!
And don't mention all those desserts I made you. I had so much fun at the dessert station making all SEVEN that I can barely write this without getting all giggly!
And best of all thank you so much for the thoughtful tip. The $9 on $95 will be well spent as my mortgage is almost due!
Monday, November 19, 2007
Locked In!!!
Wanna piss off the wait staff?
Lock the door to the smoking area!
This is the latest thing in a long line of complaints about one manager I just cannot bring myself to get along with.
We have a small area out by the dumpsters that some of the workers use for a smoking area. We also use it to talk on our cell phones. Sometimes if you have a spare second, it is nice to get a little fresh air. We didn't abuse the going outside privilage, until recently.
This particular manager decided to set the alarm on the back door. So, out we went without knowing about the alarm, only to be shocked by the loud buzzing. Since only a manager can disarm the door, we went back to work and watched him come back, look around, fix the door, and walk away.
A brilliant idea was born.
I ran over next and set the alarm off again.
Out he came, obviously irritated, and disarmed the door.
Next another girl ran over to open the door again.
OOOOOOoooooo was he ever mad when he came out again!!!
It was only getting funnier. Finally, on this last time, he left the door unlocked. Hmmmm - We'll see if he sets the door again next Saturday...
Lock the door to the smoking area!
This is the latest thing in a long line of complaints about one manager I just cannot bring myself to get along with.
We have a small area out by the dumpsters that some of the workers use for a smoking area. We also use it to talk on our cell phones. Sometimes if you have a spare second, it is nice to get a little fresh air. We didn't abuse the going outside privilage, until recently.
This particular manager decided to set the alarm on the back door. So, out we went without knowing about the alarm, only to be shocked by the loud buzzing. Since only a manager can disarm the door, we went back to work and watched him come back, look around, fix the door, and walk away.
A brilliant idea was born.
I ran over next and set the alarm off again.
Out he came, obviously irritated, and disarmed the door.
Next another girl ran over to open the door again.
OOOOOOoooooo was he ever mad when he came out again!!!
It was only getting funnier. Finally, on this last time, he left the door unlocked. Hmmmm - We'll see if he sets the door again next Saturday...
You Shoud Always offer Salads to People from Wilmington!!
umm - ok - FREAK.
So on Fridays I start my work day with a bouncing group of 4 year olds at 7 am. I work until 2, then go home for about 2 hours to play with my own kids. At 4, I head to my waitressing job. I'll be there until about midnight.
Makes for a long day. So when I was sat with a WEIRD single at 10:45, I was not impressed. He ordered well done meat and "the biggest sweet tea we have" (Ok - we're in the northeast - we don't have sweet tea!!).
Anyway - after this "very nice" man had finished eating his meal, I went back to check again. At this point, I removed his plate. As I asked if I could get anything else, he lit up and started to go off on a tantrum about wanting a salad. Why didn't I offer him a salad? Why don't I offer everyone a salad? People from Wilmington love salads!! I should offer everyone a salad!!!
OK - Did I mention it was now 11:20?? I had been working for almost 14 hours. Ummmm - I may have forgotten to mention the salads. But I know I asked about appetizers and soups. Am I supposed to read the menu to everyone who walks in at 10:45?
Anyway - after the salad - he went on to order coffee. Finally, midnight rolled around. Midnight is such a magic time because we get to ask the customers to leave. Our liquor license runs out, and we need the building empty.
Not wanting to deal with this myself, I sent the manager I really don't like over to kick him out. Then I snuck out the back door.....
So on Fridays I start my work day with a bouncing group of 4 year olds at 7 am. I work until 2, then go home for about 2 hours to play with my own kids. At 4, I head to my waitressing job. I'll be there until about midnight.
Makes for a long day. So when I was sat with a WEIRD single at 10:45, I was not impressed. He ordered well done meat and "the biggest sweet tea we have" (Ok - we're in the northeast - we don't have sweet tea!!).
Anyway - after this "very nice" man had finished eating his meal, I went back to check again. At this point, I removed his plate. As I asked if I could get anything else, he lit up and started to go off on a tantrum about wanting a salad. Why didn't I offer him a salad? Why don't I offer everyone a salad? People from Wilmington love salads!! I should offer everyone a salad!!!
OK - Did I mention it was now 11:20?? I had been working for almost 14 hours. Ummmm - I may have forgotten to mention the salads. But I know I asked about appetizers and soups. Am I supposed to read the menu to everyone who walks in at 10:45?
Anyway - after the salad - he went on to order coffee. Finally, midnight rolled around. Midnight is such a magic time because we get to ask the customers to leave. Our liquor license runs out, and we need the building empty.
Not wanting to deal with this myself, I sent the manager I really don't like over to kick him out. Then I snuck out the back door.....
Tuesday, November 6, 2007
When Life Gives You A Lemon...
Put it in gear and drive it through the dealership display window!!!!!
Did I say that? Did my usually nonchalant demeanor suddenly crack under the stress of not having my vehicle start for almost 2 months? Did that cheezy little waitress smile suddenly turn sinister as I called to hire a lawyer?
You bet it did!!
I can put up with a lot of crap, but paying thousands of dollars for a lawn ornament is not something I intend to take lightly.
I only feel sorry for the salesman that sold us the car. I can relate. He is the face that we see. He is the one who has to deal with me on an almost daily basis. I've been there - trying to calm and placate pissed off customers while the people behind the scenes continue to do whatever it is they are (or are not) doing. I do feel sorry for him, but not enough to stop fighting.
Tomorrow we will hear from the owner of the dealership. Hopefully I will not have to call the lawyer....or the Better Business Bureau...or the Attorney General...or my friend's cousin who just happens to write for the AP...or anyone else I can find that can make some noise.
Did I say that? Did my usually nonchalant demeanor suddenly crack under the stress of not having my vehicle start for almost 2 months? Did that cheezy little waitress smile suddenly turn sinister as I called to hire a lawyer?
You bet it did!!
I can put up with a lot of crap, but paying thousands of dollars for a lawn ornament is not something I intend to take lightly.
I only feel sorry for the salesman that sold us the car. I can relate. He is the face that we see. He is the one who has to deal with me on an almost daily basis. I've been there - trying to calm and placate pissed off customers while the people behind the scenes continue to do whatever it is they are (or are not) doing. I do feel sorry for him, but not enough to stop fighting.
Tomorrow we will hear from the owner of the dealership. Hopefully I will not have to call the lawyer....or the Better Business Bureau...or the Attorney General...or my friend's cousin who just happens to write for the AP...or anyone else I can find that can make some noise.
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